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Hospitality and Customer Service Excellence De Lenin a Putin ¿Y si me pasa algo

SKU: 26348991818

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EUR80100.00 EUR80127.00

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Description

¿Y si me pasa algo

Equivocarse es humano

Por ello su protagonista es una simbiosis de formas de vida

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Hospitality and Customer Service Excellence De Lenin a Putin ¿Y si me pasa algoHospitality and Customer Service Excellence 1. Customer Service Fundamentals: Introduce core principles of excellent customer service in the hospitality industry including effective communication active listening and personalized service to enhance guest satisfaction and loyalty. 2. Service Quality Standards: Discuss key service quality standards and frameworks such as SERVQUAL and ISO 9001 that guide the delivery of high quality hospitality services

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